Privacy policy

Samvelli operates this website and online store to provide you with our products and services.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our site, make a purchase, or contact us.

Personal Information We Collect

We may collect the following information:

- Contact details (name, billing and shipping address, email, phone number)
- Order and payment information
- Account details and preferences
- Customer support communications
- Device and usage data (IP address, browser, interactions)

How We Use Your Personal Information

We use your information to:

- Process orders, payments, shipping, returns, and exchanges
- Communicate with you about orders or inquiries
- Improve our website and shopping experience
- Send marketing communications (you may opt out at any time)
- Prevent fraud and comply with legal obligations

Sharing Your Personal Information

We may share your personal information with trusted service providers such as payment processors, shipping partners, and analytics providers, as well as with legal authorities when required by law.

We do not sell your personal information.

Cookies

We use cookies and similar technologies to operate and improve our store and personalize your experience. You can manage cookies through your browser settings.

Third-Party Services

We may use third-party service providers to support our business operations. Your personal information may be processed outside your country of residence in accordance with applicable data protection laws.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or request a copy of your personal information, and to opt out of marketing communications.

Depending on your location, you may have additional rights under applicable privacy laws, including the GDPR and CCPA, regarding access to, correction, or deletion of your personal information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from minors.

Data Security & Retention

We take reasonable steps to protect your information and retain it only for as long as necessary for business, legal, and regulatory purposes.

Changes

We may update this Privacy Policy at any time by posting the revised version on this page.

Contact Us

Email: info@samvelli.com